The Wellness Collection FAQs

Choosing a hot tub is straightforward, and usually involves weighing factors such as preferred aesthetic, available space and the number of people who will regularly use it. Before placing a hot tub on a terrace or mezzanine, ensure the structure can support the weight.

The hot tub has a maximum power consumption of 6.1 kW if all functions are in use, but you can easily adjust this setting on the control panel by disabling unnecessary functions. Read the technical data sheets thoroughly.

Before installing your hot tub, ensure compliance with local regulations, which require an electrical-free zone of minimum 60 cm around your hot tub and a clearance of 230 cm above. Free-standing hot tubs require a reinforced concrete platform or base that is at least 10 cm thick, perfectly level and strong enough to support the hot tub and its users.
For added safety, it is recommended that you install non-slip paving around the hot tub.
All electrical connections must be performed by qualified electricians. Refer to the technical data sheet for details. Please ensure the drain matches the measurements provided in the technical data sheet.

Ozone is an effective sanitising agent that cleans water and kills algae. However, it’s not a standalone solution and needs to be combined with chlorine or bromine for complete sanitation.
Bromine is a highly effective chemical compound that inhibits the growth of bacteria, viruses, fungi and algae, which easily proliferate in hot and humid environments. Its effectiveness is not compromised by rising pH levels or temperature. As an added benefit, unlike chlorine, it is less aggressive chemically and does not cause skin irritation. In contrast to chlorine, which evaporates at high temperatures and releases harmful chloramines, bromine is more stable and does not evaporate at high temperatures.

Our hot tubs offer flexible installation options: they can be fully recessed into the ground, or incorporated into a structure, in which case they require an access panel for inspection around the perimeter. A preliminary inspection by a technician, ideally from one of our service centres, is advisable.

Absolutely, provided the floor can safely bear the weight. Please refer to the technical data sheet for the exact load capacity (kg/m2) of your hot tub model.

Both options are possible. For indoor installations, be aware of potential humidity issues that can arise from water evaporation. Choose a location with ample ventilation, or implement effective dehumidification measures. Explore our full range of hot tubs.

Yes, a thermal cover is crucial for the hot tub. It helps to prevent airborne impurities, insects, and leaves from entering, while also significantly maintaining a consistent water temperature.

Installation must be performed by qualified personnel. We recommend contacting your local service centre, which can also provide initial setup and ensure proper operation. If our service centre installs your hot tub, the warranty is extended by 12 months (36 months instead of 24).

Our technicians are qualified and trained on correct installation of the product, ensuring fewer possible issues. This leads to an improved installation process, satisfied customers, and a 36-month warranty instead of 24.

All manuals, including the technical data sheets, are available for download on our website.